Legal & Privacy
How NICO handles your information, and the terms we work under.
NICO is a concierge service. To look after you, it necessarily learns things about you. These documents describe exactly what that means in practice — written against what the service actually does, not what a template assumes.
Privacy PolicyWhat NICO collects, why, who processes it, how long it is kept and the choices available to you.Terms of ServiceThe agreement covering membership, concierge requests, execution credits and third-party bookings.Cookie PolicyThe cookies and browser storage this website actually uses.
Make a privacy request
Ask for a copy of your information, correct something, export it, or ask us to delete it. Requests are reviewed by an authorised person; nothing is erased automatically.
Open a data requestIn preparation
- Subprocessors — A published list of the providers that process member data.
- Privacy Choices — Self-service controls over memory, location and marketing.
- Acceptable Use — What NICO may not be asked to do.
- Team Terms — An addendum for organization and team accounts.
These documents are published by Nico LLC, trading as NICO.